Professional Work
Office Manager at Ynvisible Production AB/Ynvisibile Interactive Inc
Aug 2022 – Dec 2022 | Linköping, Sweden
Achievements
- Cost Savings: Achieved 10%-25% savings in procurement costs through renegotiated contracts, optimizing the company’s budget.
- Financial Reporting Accuracy: Improved monthly financial report accuracy by 30% through enhanced data entry processes and error-checking measures. Recognized and retrieved payment to the wrong accounts and doubled payments made prior to my tenure, amounting more than half a million SEK.
- Operational Efficiency: Streamlined workflows, resulting in a 15% reduction in time spent on routine tasks and increased overall office productivity.
- Successful Event Management: Efficiently organized team events and travel logistics for both local and international teams (Sweden, Finland, Germany, Portugal, the USA).
Key Responsibilities:
– Financial Operations & Reporting: Managed daily bookkeeping and banking using Fortnox accounting software and SEB bank, incorporating invoicing, payment processing, and payroll, ensuring accuracy and compliance. Prepared and analyzed monthly cash flow and treasury reports, aiding in strategic financial decision-making.
– Vendor Management & Cost Control: Negotiated suppliers contracts to secure cost-effective agreements, optimizing procurement processes for production, office supplies and services. Established and maintained vendor relationships, ensuring operational efficiency and reduced costs.
– Global Team Collaboration: Collaborated with the global controller, tax consultant, and international teams using collaboration tools (Microsoft Teams) to provide administrative and financial support ensuring compliance with regulations. Facilitated effective communication and coordination among international stakeholders.
– Process Improvement & Office Efficiency: Streamlined administrative workflows and office management tasks, enhancing overall productivity and reducing routine task time. Identified and implemented process improvements that promoted operational efficiency.
– Travel & Event Coordination: Managed logistics for travel arrangements and organized events for both local and international teams, fostering team engagement and cohesion.
Project & Portfolio: Office Manager, Global Team Travel Coordination and Event Management
Business Controller/Analyst at PT Indorope Fibertama Perkasa
Nov 2015 – Nov 2021 | Surabaya, Indonesia
Achievements
- Operational Cost Savings: Implemented cost control measures that resulted in a 30% savings in operational costs and improved production efficiency through strategic analysis of supply chain expenditures.
- Financial Accuracy & Reporting Improvement: Established a financial reporting structure that enhanced reporting accuracy by 40%, leading to more informed decision-making and improved transparency for stakeholders.
- ISO & Lloyd’s Register Certification: Led the successful certification process for ISO 9001:2015 and Lloyd’s Register, ensuring the company adhered to international quality standards through integrated quality management systems.
- Process Optimization: Developed streamlined processes for inventory management and production, reducing lead times and improving operational workflows. Achieved a 15% reduction in product defects through optimized quality control measures.
- Increased Market Competitiveness: Pivoted marketing efforts from traditional approaches to high-impact trade exhibitions, increasing the company’s market presence and attracting new contracts that contributed to a 35% growth in new client acquisitions.
- Enhanced Financial Controls: Developed robust financial controls, reducing budget variances by 20% using accounting & manufacturing accounting systems, and ensuring efficient allocation of resources to help the company meet financial targets consistently .
Key Responsibilities:
One of key person from the planning, start-up until establishment of marine rope manufacturing company.
- Supply Chain Management and Process Optimization: Conducted comprehensive feasibility studies to assess market potential and operational viability to inform strategic decision-making. Analyzed and optimized end-to-end supply chain processes, achieving stable raw material cost, reduction in production costs and enhancing production efficiency. Implemented streamlined processes for inventory management supported by manufacturing system, leading to reduced lead times and decrease in product defects through improved quality control measures.
- Financial Systems and Reporting: Implemented and set up accounting and manufacturing systems, for accurate product costing, operations, reporting, and budgeting/forecasting structures. Developed and maintained financial reporting processes, improving reporting accuracy and supporting strategic decision-making capabilities. Created and monitored budgets, ensuring accurate financial forecasting and effective cost control measures.
- Cross-Functional Collaboration: Managed recruitment and training processes across multiple departments (administrative, production, finance, and accounting departments). Served as the primary liaison with tax consultants and external auditors, ensuring regulatory compliance and financial integrity.
- Data Analysis and Strategic Support: Leveraged data visualization and analytics tools to provide data-driven insights and recommendations to top management, optimizing resource allocation and maximizing ROI regarding growth initiatives and operational adjustments.
Project and Portfolio: Marine Rope Factory Start-Up, Accounting System Setup and Implementation, ISO 9001 Management and Lloyd Product Certification, Marine Industry Digital Marketing and Website.
E-commerce Entrepreneur at Cisarut Sdn Bhd
Jan 2007 – Apr 2021 | Kuala Lumpur, Malaysia
Achievements:
- Revenue Growth: Increased annual revenue by 40% through the data-driven decisions facilitated by insights gathered from e-commerce analytics, and launch of product lines and expansion into additional corporate gifting markets across Southeast Asia (Singapore, Malaysia, and Indonesia markets).
- Digital Transformation Success: Transition from traditional retail to a digital e-commerce platform through integrated e-commerce systems, resulting in a 60% surge in customer base and a 50% increase in repeat purchases.
- Cost Optimization: Improved inventory turnover by 25% using inventory management software, allowing for data-driven procurement strategies that reduced excess stock and enhancing cash flow.
- Customer Retention: Increased customer retention by 50% by implementing personalized marketing strategies and enhancing customer service.
- High-Profile Partnerships: Secured contracts with renowned corporate clients (Ambassadors, MNCs, Large Public & Private Sectors), which contributed to 20% of total annual revenue.
- Training Program: Developed two public training workshop for raising young entrepreneurs.
Key Responsibilities:
– Business Development & Strategy: Founded and developed the e-commerce business, leveraging e-commerce platforms and digital busines management systems to define target audiences and set strategic goals.
– Market Research & Product Sourcing: Conducted thorough market research using data analytics tools to identify profitable niches and sourced high-quality products while establishing strong relationships with suppliers for competitive pricing.
– Digital Marketing & Branding: Developed and executed multi-channel digital marketing campaigns using marketing automation tools, enhancing brand visibility and customer engagement across various platforms.
– E-commerce Platform Management: Built and optimized the e-commerce website to improve user experience, simplify navigation, and facilitate a smooth purchasing process. Integrated payment gateways, automated inventory management, and implemented customer service tools.
– Multi-Channel Sales Management (B2B, B2C, C2C): Managed sales across B2B, B2C, and C2C models, coordinating with both corporate clients and individual customers. Handled bulk corporate orders, customized gifting options, and ensured timely delivery.
– Financial & Accounting: Established accounting systems, monitored cash flows, and generated monthly and year-end financial reports for annual audits and taxation. Used financial insights to adjust procurement strategies and optimize stock levels.
– Customer Relationship Management: Built and maintained strong relationships with over five e-commerce platforms and corporate clients that significantly improved customer retention and satisfaction.
– Training & Community Engagement:
Conducted e-commerce entrepreneurship workshops, sharing insights on business strategy, digital marketing, and financial management. Participated in government and industry conferences to expand the company’s reach.
Project and Portfolio: E-commerce, Digital Marketing, and Branding, Pandemic Bulk Order Package, Ecommerce Youth Entrepreneur Training and Workshop (I & II).
Accounting and Admin Assistant
Feb 2006 – Dec 2006 | AMK Goldnet Sdn Bhd, Kuala Lumpur, Malaysia
Achievements:
- Process Improvement:
Identified and implemented process improvements that reduced invoice processing time by 20%, improving overall financial efficiency. - Enhanced Accuracy in Reporting:
Improved accuracy in financial reporting by implementing a checklist system for data entry, reducing errors by 30%. - Cost Savings:
Negotiated vendor payment terms that resulted in a 5% reduction in monthly operating expenses. - Efficient Record Management:
Developed an organized filing system that improved access to financial documents, reducing retrieval times for audits and reviews.
Key Responsibilities:
– Financial Record Keeping:
Managed day-to-day bookkeeping and financial record maintenance, including data entry for accounts payable, receivables, and payroll using UBS Accounting System, ensuring accuracy and compliance with company policies.
– Invoice and Payment Processing:
Oversaw the processing of invoices, payments, and expense reimbursements, streamlining financial workflows to improve efficiency.
– Bank Reconciliation:
Conducted monthly bank reconciliations to ensure consistency between internal financial records and bank statements.
– Financial Reporting Support:
Assisted with preparing monthly and quarterly financial reports, working closely with the accounting team to meet reporting deadlines.
– Administrative Support:
Provided general office support, including maintaining filing systems, organizing documentation, and handling office communications, contributing to a well-organized work environment.
– Customer & Vendor Coordination:
Coordinated with vendors and clients on payment schedules, resolving discrepancies and maintaining positive relationships
Freelance and Volunteer Work
Professional Translator (Indonesian to English, English to Indonesian) (2023 – Present)
Responsibilities:
- Document Translation:
Translated a variety of legal documents, including contracts, NDAs, and agreements, ensuring accuracy, confidentiality, and adherence to legal standards. Provided translation services for law firms, enabling clients to understand complex legal terms across languages. - Media Translation:
Translated and localized content for TV programs and documentaries, including work with National Geographic and TV stations in Malaysia and Indonesia. Adapted cultural nuances to maintain the integrity and relatability of the content for target audiences. - Corporate Contracts & Client Agreements:
Supported telecom companies, including Swedish firms, with client contracts and technical documents. Delivered translations that accurately conveyed technical and legal details critical for client and partner agreements. - Cultural & Linguistic Adaptation:
Ensured that translations were culturally appropriate and maintained tone and meaning, facilitating effective communication for clients across diverse industries. - Project and Portfolio: Professional Translation Services for Legal, Media, and Corporate Clients
Board Member & Treasurer – Toastmasters Linköping (2022 – Present)
- Responsibilities:
Managed club finances, budgets, and financial reports, ensuring fiscal responsibility and transparency. Organized and led public speaking workshops, mentored new members, and facilitated meetings to promote communication and leadership skills. - Achievements:
Successfully implemented a financial tracking system that improved budget accuracy by 25%. Completed the Innovative Planning Pathway, enhancing project planning and public speaking skills. Led the Rise and Shine Podcast project, where I coordinated content creation and outreach efforts, reaching a broader audience.
Online Group Leader – Bible Study Fellowship International (2019 – Present)
Facilitated weekly online group discussions and led virtual learning sessions, fostering community and spiritual growth. Prepared discussion materials, organized schedules, and supported group members in their personal development journeys.
Service Group Member – Pingstkyrkan Linköping (2022 – Present)
Contributed to community outreach efforts by assisting with event planning, coordinating volunteer efforts, and supporting service activities within the church community.
Swedish Language Volunteer – Red Cross Linköping (2023)
Paired with a Swedish language friend through the Red Cross to practice conversational Swedish, supporting language acquisition and cultural adaptation in the local community.
Homeschool Teacher – Rock School, Kuala Lumpur (2010 – 2011)
Taught core subjects (math, science, and history) to homeschool students in grades 1-3 using American Syllabus (Alpha and Omega). Developed lesson plans, assessed student progress, and provided individualized support to encourage academic growth.
Playgroup Teacher – First Baptist Church, Kuala Lumpur (2019 – 2020)
Taught playgroup classes to toddlers, developed age-appropriate educational activities, and fostered a nurturing learning environment for young children